Privacy policy

Updated: 21st September, 2025

This policy transparently explains which personal data is collected on the website https://www.aim.co.il, for what purposes, to whom it may be disclosed, how long we retain it, and what rights you have under the Privacy Protection Law, 5741-1981, as amended by Amendment No. 13 (hereinafter: the “Law”).

1) Who We Are and How to Contact Us

Controller of the database: Shoshana Berman

Email for privacy inquiries: office@aim.co.il

Phone: +972-2-653-7111

For privacy-related inquiries, please state in the subject line: “Privacy Request.”

2) Information We Collect

  • Contact details via forms: name, phone number, email, message content.
  • Website usage data (cookies / similar technologies, including Google Analytics): pages viewed, visit duration, browser/device identifiers, conversion events, and traffic sources.
  • We do not request sensitive information through the website.

3) Purposes of Collecting Information

  • Responding to inquiries and contacting you back.
  • Sending updates and marketing by email/phone — only if you have opted in; you may unsubscribe at any time.
  • Operating, securing, and improving the website (analytics, troubleshooting, performance measurement).

4) Is Providing Information Mandatory?

Providing contact details is at your discretion; without them, we may not be able to respond.

Browsing the website involves the use of cookies for operational, measurement, and analytics purposes — you can manage these through your browser settings.

When entering the site, a notice is displayed informing visitors of the use of cookies and linking to this Privacy Policy. Continued use of the site constitutes consent to the updated policy.

5) Who We Share Information With

We share information only as necessary for these purposes:

  • Technical infrastructure providers (hosting/website maintenance).

6) Transfer of Information Abroad

Certain processing/storage may take place outside of Israel (including by Google and/or infrastructure providers).

In such cases, we act in accordance with the Privacy Protection Regulations (Transfer of Data Abroad), 2001, whether to countries with adequate protection or under appropriate contractual safeguards with the data recipient (Standard Clauses adapted to Israeli law).

7) Data Retention Period

  • Form inquiries: up to 36 months after case closure (or longer if required by law/legal defense).
  • Analytics/measurement data: typically up to 12 months.
  • Mailing lists: until an unsubscribe/cancellation request.
    We carry out periodic deletion/anonymization in line with internal retention policies.

8) Your Rights Under the Law

You are entitled to:

  • Access your personal data stored in our database.
  • Request correction of inaccurate, incorrect, or outdated data.

To exercise your rights, contact us via the email in Section 1. We will respond within the timeframes set by law; if we cannot fulfill your request, we will provide a reasoned notice as required.
Requests for deletion are not a general statutory right, but we will review them where no retention obligation applies.

9) Cookies

This website uses cookies for measurement/analytics. You may:

  • Manage/block cookies via your browser settings.

10) Direct Marketing and Unsubscribing

We apply reasonable security measures in accordance with the Privacy Protection Regulations (Data Security), 2017.

In the event of a serious security incident, we will act to identify, address, and document the incident, and provide notifications as required by law and regulatory guidelines.

11) Minors

The website is not intended for independent use by minors. If we become aware that we have received information regarding a minor without parental/guardian consent, please notify us, and we will act accordingly.

12) Policy Updates

We may update this policy from time to time to reflect changes in the law or in the services we provide. The update date will appear at the top of this page. Continued use of the website constitutes acceptance of the updated policy.

USA Office

American Israel Medi - Plan, Inc.
1400 Village Square Blvd #3-88294
Tallahassee, FL 32312
Tel: 1-305-433-2974

Email: info@aim.co.il

Israel Office

AIM Healthnet Center,
15 Kanfei Nesharim, Givat Shaul, JerusalemTel: 972-2-653-7111
Fax: 972-2-653-7099
Email: office@aim.co.il
Whatsapp: +972-542020967

AIM Emergency Contact: 972-53-753-7111